The Consortium has developed and adopted a Code of Conduct and Basic Service Delivery Standards.  All Practitioners are Disclosure & Barring Service (DBS) checked and relevant policies, such as Safeguarding and Confidentiality, are in place.

Customers can be assured that practice standards are maintained.  All members receive mentoring, skills refresher training and regular supervision.  Supervision, based on a recognised model of clinical supervision, is provided within the Consortium by fully trained supervisors to enable Practitioners to work as effectively, safely and ethically as possible.

Data Protection Act (DPA) and General Data Protection Regulations (GDPR)

The GDPR is the governing legislation for collecting and processing personal data in the EU and in the UK.

The GDPR is concerned with respecting the rights of individuals when processing their personal information.

All Consortium members are registered with the Information Commissioners Office (ICO) as Data Controllers and adhere to and meet the 6 principles as set out by the GDPR:

Personal data will be processed fairly, lawfully and in a transparent manner.

Data will be obtained only for specified and lawful purposes and will not be further processed in a manner that is incompatible with those purposes.

The data obtained will be adequate, relevant and not excessive.

The data will be accurate and where necessary kept up to date.

Data will not be kept for longer than necessary.

Data will be kept secure.

No data will be shared with any third parties without consent.